> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://appointyhelpdesk.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Can I customize notification email sent to clients?

Yes, as an admin you can customize all the notification emails sent to clients **(Settings ==> Customize ==> Email customization).**

**![](https://storage.crisp.chat/users/helpdesk/website/4d8bd0eddc579c00/d4e9ef4b-999b-4cb9-8a74-0ca3ac_8gh87g.png)**

**Note: Email customization is a premium feature part of the PRO and above membership.**