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# How can I control emails that are sent to clients through Appointy system?

You do not need to do it because Appointy only sends emails automatically that are of utmost importance. For example, when a client schedules an appointment a **confirmation email** will be sent by default but when administrator schedules an appointment on behalf of a client, then he can choose to send email. 

Below is a list of all the emails that are sent to your clients:

**1. Appointment confirmation email** is sent to client after an appointment is scheduled.

*   **When client schedules** an appointment confirmation **email is sent by default.**
*   **When admin or staff schedules**, he/she **can choose to send** Appointment confirmation **email**.

**2. Waiting for approval email** is sent to client after an appointment is booked and based on business settings in Appointy, the appointment goes to Administrator for approval. **This email is sent by default.** If the administrator approves or denies an appointment, an email is again sent to client to inform him about the acceptance OR denial of the appointment.

**3. Re-schedule appointment confirmation email** is sent sent to client after an appointment is re-scheduled.

*   **When client re-schedules** a confirmation **email is sent by default.**
*   **When admin or staff re-schedules**, he/she **can choose to send** confirmation **email**.

**4. Appointment reminder email** is sent to client prior to an appointment to reduce no-show. It is sent by default. However, you can select a time before it is sent. By default it is sent 12 hours prior to an appointment _{Settings --> Notification settings --> Email notification}._

  

**5. Cancellation email** is sent to client after an appointment is cancelled. It goes by default.  
  

**6. Thank You email** is sent to a client after the appointment. This is manually triggered by clicking on "[Ask-a-Review](http://help.appointy.com/entries/21314387-How-Reviews-works-in-Appointy-)" link from the "Day View" or "Agenda view". 

**7. User registration email** is sent to clients on their registration. This email contains log-in credentials and is sent by default.