> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://appointyhelpdesk.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How clients can check their Gift Certificate balance?

The client can check Gift certificate balance by visiting your client calendar.

1. The client will visit your client calendar {**YourAppointyUsername**.appointy.com}.

2. Click on the Gift certificate tab --> Click on the link  “Check Gift Certificate balance” --> Input Gift certificate code and pin --> Click on Show Balance.

![](https://storage.crisp.chat/users/helpdesk/website/69cd9451691a4800/4d4f7ddf-67b6-4f62-b4d7-fb0892_1hkc6eg.png)