> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://appointyhelpdesk.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to book an appointment on a blocked timeslot?

The Admin/staff can book even on the blocked/unavailable time slots. In the image below, the booking is made at 6:30 pm which is blocked.

![](https://storage.crisp.chat/users/helpdesk/website/d88d68f400aa2000/b2b01927-c914-49f9-a762-13fee8_mtz7qu.png)

You as an admin/staff just need to click on the blocked slot i.,e 6:30 pm to book an appointment.

If you have any trouble, please schedule a convenient time from [http://support.appointy.com](http://support.appointy.com/) for a guided screen sharing session with our support officers. They will be happy to walk you through!