> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://appointyhelpdesk.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What are "Offer Coupons" and how it is different from "Discount Coupons"?

Instead of giving a discount on the price, you can offer extra services as an add-on. For example, you can offer "100% Free Delivery" or "Free Welcome Drink". It works similar to discount coupons.