> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://appointyhelpdesk.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What kind of support do you provide?

Customer support is accessible to all Appointy users. The level and/or type of support may differ upon the membership the user has:

1.  FREE Membership:                 **Email Support** (Reply Time: 72 Hours)
2.  PRO Membership:                   **Email + Live Chat** (Reply Time: 24 Hours)
3.  BUSINESS Membership:       **Email + Live Chat + Guided Screen Share Sessions +  Phone** (Reply Time: 24 Hours)
4.  ENTERPRISE Membership:  **Email+ Live Chat+ Guided Screen Share Sessions +  Phone + Dedicated Support Associate.** (Reply Time: 24 Hours)