> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://appointyhelpdesk.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Why my customer booking page is inactive?

![](https://storage.crisp.chat/users/helpdesk/website/3aab2f23fb707200/841a9937-2707-4c60-bf6e-449f46_1chk3fw.png)

### Service, Staff and Business Hours, all are required to generate your basic calendar. Please follow the steps to troubleshoot this message.

Log-in to your Appointy administrator area from [http://www.appointy.com](http://www.appointy.com)

Go to SETTINGS-->SERVICES and make sure that at least one service is added and also enabled. 

Go to SETTINGS-->STAFF and make sure that at least one staff is added and also enabled. 

Go to SETTINGS-->BUSINESS HOURS and make sure that at least one service is linked to staff.

Whenever you add a new STAFF and/or SERVICE, please make sure to update business hours. If you have any trouble in setting up these things. Please reach us at contact@appointy.com with the details. And our support team will promptly assist you.