> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://appointyhelpdesk.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Why the appointments are of different colors?

On Appointy you can differentiate between appointments simply by their color. It will help you identify the appointment just at a glance. Here's a quick overview:

## **1. Past appointment**

![](https://storage.crisp.chat/users/helpdesk/website/47581a487ac0a400/f6cf613a-4785-42c8-b5e0-cf4aca_6hsbi0.png)

## 2. Confirmed appointment

![](https://storage.crisp.chat/users/helpdesk/website/25351f2814e8fc00/29686c5a-5412-4bf9-aa97-028860_16wpwp6.png)

## 3. Paid appointment

![](https://storage.crisp.chat/users/helpdesk/website/ddf28a306e7ad000/3765a19a-402e-4af0-b587-02d703_1s3sx76.png)

## 4. Unapproved appointment

![](https://storage.crisp.chat/users/helpdesk/website/fcb3a9022ffbe800/ccd17029-5421-4c22-a000-6ac525_1fu8s0i.png)

## 5. Group appointment

![](https://storage.crisp.chat/users/helpdesk/website/ffe98414e6fdf000/c2911916-d0b3-4179-949a-45dc02_1fotqod.png)